Frequently Asked Questions

We’re always happy to chat about any questions you might have about the products or our order process with you. We do have a few FAQ’s though that might be of help speed things up for you...

Of course! We don’t begin production until you are 100% happy. Our team will send you a PDF proof as a visual representation of both sides of your card, fully marked up to show each design element and technical treatment. If you’re unfamiliar with any references though, our production team can explain all.

We offer a design service starting at £90.00 per hour (which include the final design plus three amendments), please contact us for more information.

Yes, we do. Minimum order for a bespoke design is x100 cards.

We can produce smaller orders using our standardised credit card sized metal cards from stock – these are available in 2 different finishes: anodised matt black or brushed stainless steel. These Fast Turnaround cards can be ordered from just x30 units minimum order and take around 5 – 6 days to complete. Purchase fast turnaround cards here.

It’s sometimes possible to expedite your order for a bespoke run of cards, depending on the number of processes involved, so it’s worth checking with us before you order. Call us or email one of our production staff on 01473 836227 or info@metalcardco.co.uk

It takes approximately four weeks (from proof approval) until we dispatch your bespoke cards. We will provide tracking details once shipped so you can keep an eye on their journey!

Absolutely! We are aware some of the technical terms may be unfamiliar, so we are on hand to demystify the process for you and make sure you are 100% happy before we go through with production. Speak to us live chat, email or give us a call.

But here’s a little Glossary for Metal Card Co.

Sure, no problem. You can fill out our sample request form here or ask the production team to send a sample or some detailed photographs of example cards.

There’s a large number of different finish combinations and techniques; in fact, no two cards are quite the same! Let us know what cards you are particularly interested in here, and we can tailor a selection of cards for you free of charge. For a wider range across different finishes, we can arrange a sample pack to be sent, priced at just £10 for a varied pack of x8 sample cards. Request your sample here.

So, if you have five different artwork variants for the same card specifics, 100 cards for each artwork variant (500 cards in total) the cost will remain the same as if you had the same artwork for all 500 cards.

For any less than 100 individual cards per artwork (for instance names invitations or membership numbers) we recommend laser engraving other than colour printed text.

As long as the cards are all generally the same design and specification, we can usually run up to five different text versions as a single card order without incurring any additional costs. Please contact us for further information.

For multiple unique cards, for instance membership numbers or names, we recommend laser engraving rather than colour printed text.

We can add a laser engraved individual data as your cards are produced or afterwards, post-production. The former method is much more cost-effective, so if you have all of the data at the time of order, it is cheaper to do this. Otherwise, we will add personalisation in small batches for you later on. This can typically take 5 – 6 day turnaround time.

Yes, we do a lot of QR codes, either white or silver with black for maximum contrast. Just ask for a sample.

Yes, we are usually able to offer a discount on bulk orders over 1,000 cards. Please check with the production team before ordering.

No, there should be no concern with sharp edges as they are made to be perfectly smooth. We will always advise that the corners of your cards are rounded slightly to avoid any sharp corners though, hence why our templates have rounded corners. Please see here for artwork guidelines and templates.